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5 Questions to Ask When Selecting a Network Support Company in San Diego

When you’re looking to select a network support company in San Diego, it’s not always easy to choose the right once, especially when you’re concerned about making a good investment to get your business further ahead. So how do you make sure you’re making a well-informed choice? While relying on word-of-mouth is a great place to start, there’s a few important questions to ask.

You depend on your IT systems – and when network support is done properly, your life becomes a lot easier. Call (760) 744-0442 immediately and get started with the best network support company in San Diego.

The Network Co. of California knows what businesses need when it comes to network support; and we know what questions you need to ask to find the right network support company:

  1. Can you help me understand the cloud?

The cloud is a major buzzword in the modern business environment – everyone’s heard about it, but not many people actually understand what the cloud means. Your network support company should be able to help you understand the cloud; sorting through the various options to find the best cloud service for your unique needs.

  1. Will you ensure business continuity?

If a disaster occurs, whether it’s a human error such as accidental file deletion or spills on hardware, or natural disaster such as floods or fires, you’ll want a data backup/business continuity solution in place to help you recover your IT systems and data. Make sure your network support company offers these solutions.

  1. Do you stay ahead of evolving security threats?

As you’ve probably noticed, data breaches are more common than ever before – from law firms to retailers to healthcare organizations – businesses of all types and sizes are constantly having their sensitive data disclosed or stolen. If your network support company doesn’t stay ahead of evolving security threats, you’re not going to be protected against them.

  1. Am I able to call you after hours or during emergencies?

When an emergency occurs, such as a server crash or computer failure, you’ll want to be able to get ahold of your network support company as soon as possible. You never want to wait by the phone for your network support company to get back to you. Ask your network support company what type of response time can be expected during emergency.

  1. What won’t be covered in the support contract?

When you have an important upcoming IT project, such as migrating to a new email platform or upgrading an old computer, you’ll want to know it’s covered in the support contract; otherwise, you’ll be paying extra. Make sure you’re aware of what’s covered – and what isn’t covered – in the support contract before signing up.

Now that you know what to ask, call The Network Co. of California at (760) 744-0442 or send us an email at info@tncc.com and get the answers you’d like to hear!

Get in touch

The Network Co. of California

310 Via Vera Cruz Suite 208

San Marcos, CA 92078

info@tncc.com
(760) 744-0442
(760) 744-2270