Here’s a fact – being proactive is ALWAYS cheaper than being reactive. So why is it that so many IT support companies never call on their clients until there’s already a problem? By the time you have to call tech support, you’re already losing time and money.
And here’s the thing that really doesn’t make any sense – it always takes up more time for your support company to come in and fix a problem than it would to put a solution in place ahead of time. So it’s not only YOU that loses out on time and money, but it’s your support company too. It’s not a smart way of doing business, is it?
That’s why, at The Network Co. of California, we focus on proactive solutions first. Sure, there are always going to be IT issues that crop up that we’ll need to provide technical support for, but when we do our job right, they’re kept to a minimum, and that’s good news for all of us. Proactive solutions cut down on expensive downtime, keep your business safer, and make for better productivity and morale all around.
Don’t just take our word for it, though. Get on the phone and give us a call at (760) 744-0442 to find out how our proactive solutions can make sure your San Diego business gets the support it deserves.
There are a few things we focus on in order to put our proactive solutions in place:
- 24/7 Remote Monitoring: We keep an eye on your systems around the clock to check for potential issues. As soon as our tools discover something that could cause a problem, an alarm sounds, and we get on it right away. Most of the time, you don’t even know there was a problem until you get the report that it was fixed right away.
- Regular Maintenance: Technology needs a little TLC now and then to make sure it stays at its best. We don’t just wait for problems to happen – we regularly take a look at all your systems to ensure you’ve got the right upgrades and updates in place. We’ll clean out excess gunk that builds up in your systems, make sure your hardware is in good shape, and check for anything that needs a bit of a tune-up. A few minutes spent every now and then saves on hours of frustration down the road.
- Planning for Technology Refreshes: No matter how good a piece of technology is, eventually it will need to be replaced. Proper maintenance will greatly increase the lifespan of most IT, but nothing lasts forever. We’ll make sure to help you create a plan for replacing your technology as it ages, so that you never have to worry about an old and unsteady system crashing and setting your business back.
- Best Practices: The nice thing about working with our team is that you get the benefit of every IT solution we’ve ever developed for businesses like yours. Take our word for it – that’s a lot! Every time we fix a problem for one business, we put that solution in the bank to pull out again later, so when you partner with us, we set up all those solutions ahead of time to stop problems before they can start in the first place.
The Network Co. of California goes beyond broken hardware and offers peace of mind when it comes to your IT. Our wide range of IT services and solutions for businesses in San Diego have been tried and tested over 20 years of business, and we’re ready to help you get technology made easy again. Find out more about how we can help you by contacting us to schedule a free no-obligation review of your business systems by calling (760) 744-0442 or sending us an email at firstname.lastname@example.org.