TNCC Blog

April 10th, 2014

VoIP_March31_AVoIP, or Voice over Internet Protocol, refers to the technology used in communicating calls and videos via an Internet connection. Since its introduction in the market, more and more companies have switched from using regular phone lines to this method of communication. There are several good reasons why many businesses choose to use VoIP, so if your company is still using older methods of communication you might want to learn about VoIP and decide if it’s time to make the switch.

More affordable communication costs

Using VoIP services like users communicate to other users either for free or at drastically lower call rates than regular providers, as long as they are connected to the Internet.

Other VoIP services let you use your existing phones that are connected to the Internet to enjoy unlimited calls for a lower price compared to the per minute charge of telephone companies. These service providers offer different packages to choose from, many of which might suit the size of your company, your business needs, and your budget.

More affordable hardware and software

If you are having second thoughts about using VoIP because you are concerned that the hardware and software used would cost you a fortune, fret not. The vast majority of VoIP systems require little to no installation and many can run using existing equipment.

When it comes to the hardware, companies that choose to use VoIP through a computer need a working sound card, which your computer probably already has, as well as a headset or microphone and speaker, whichever you prefer.

Other service providers may also require the use of VoIP phones. The price of these phones is also not that costly and in some cases these phones might be provided by the VoIP providers for a nominal monthly fee.

VoIP supports multiple calls at the same time

A regular phone line normally only lets you talk to one person at a time. VoIP allows multiple calls, including conference and group calls, which is an important advantage to many businesses. This makes it easier for employees, management, and business associates to collaborate with each other and to communicate with clients.

It’s also faster for clients to connect with customer support. As a result, their concerns can be handled and resolved faster, which in turn improves the customer experience and strengthens your business relationship with them.

VoIP offers more features that traditional systems

Aside from supporting multiple calls simultaneously, there are also several more features that you can enjoy from using VoIP. These features may vary from one particular service to another, but the most common features include:

  • Fax
  • Voicemail
  • Caller ID
  • Call waiting
  • Call forwarding
  • Call blocking
  • 411 directory
  • Last number redial

There are also advanced features that some service providers offer, including call transfer, return call, speed dialing, SMS, and area code selection. Many of these features come included in VoIP subscriptions, which help keep costs of add-ons low.

These are just some of the reasons why you might choose to switch to VoIP for your business communication. If you have further questions about VoIP, don’t hesitate to give us a call. Our support team is always ready to help.

Topic VoIP
April 10th, 2014

Security_March31_BA malware infection is an attack that you do not want invading your business systems. Malicious software can often make its way on computers without your knowledge, causing various disturbances. What’s even worse, is that vital information saved on your computer or data that you access online could be stolen. Computers must have proper protection. In the event that malware infection is detected an immediate response is required.

Signs of a malware infection

Before proceeding with the steps on how to respond to malware infections, we first need to learn about the signs and symptoms of a malware infection. These include:

  • Several pop-ups appear even when not browsing the Web.
  • Unusual slowness of the computer and Internet connection.
  • System hangs or freezes.
  • Corrupted programs.
  • Antivirus is disabled.
  • E-mails sent to or from your account which you did not send.
  • High network activity, even when not using large programs or accessing huge data.
  • Redirected access to some sites.

How to respond to a malware infection

In case you experience any of these symptoms, the first thing to do is to ensure that your antivirus and antispyware program is updated. This is to make sure that they detect the latest known threats on their database. You should then run scans to see if an infection is detected. If it is, the programs usually have a way to remove the infection. You then need to follow the steps the program recommends.

If this doesn’t work, disconnect the infected computer from the network to prevent the spread of the malware. Furthermore, avoid accessing the Web and using vital information such as bank account and credit card information. Let the technical department or your IT partner handle the concern since they are trained in determining and eradicating system malware infections.

Once the problem has been pinpointed, a tech specialist will go through the process of eliminating the infection. This includes backing up data on the computer and restoring the system to its original state. Depending on the extent of the infection, the computer may need to be wiped clean, or reformatted before restoring backed-up files.

After the whole process, the computer must be tested to ensure that the infection has been totally removed. Moreover, further investigation and studies must also be done to determine where the problem started, as well as to create a strategy as to how to prevent this from happening in the future.

How to prevent a malware attack

Prevention is better than a cure and this definitely applies to malware infections. It’s best to arm yourself with knowledge on how to avoid malware attacks and prevent your systems from being infected.

  1. Ensure that security protection is always updated and that you run system scans on a regular basis.
  2. Avoid downloading attachments or clicking links from unknown sites or senders.
  3. Enable firewall protection.

Malware can hugely affect business operations and the security of private information. One of the best ways to prevent this is to work with an IT partner, like us, who can help recommend and install protection systems. You might want to think about getting help in managing these solutions too, to ensure that your systems are secure at all times.

If you have questions or concerns with regards to malware prevention and resolution, feel free to call us. Our support team is always ready to help.

April 10th, 2014

iPad_March02_BSince the launch of the iPad one of the most commonly requested business oriented apps has been Microsoft Office. While there are apps that can open and edit various Office apps on the iPad they often lack the finish and overall functionality/formatting of official Office apps. Some users were starting to lose hope that they would ever see iPad specific Office apps. However, Microsoft has delivered their wish with recently released Office apps that are optimized specifically for the iPad.

Wait isn’t that Microsoft Office Mobile?

Earlier last year Microsoft introduced Office Mobile for Office 365 subscribers. With this app users could access, create, and edit Office documents on a mobile device. The only issue with this app is that it is optimized for smaller screens e.g., the iPhone. While it is possible to use it on your iPad, optimized apps specifically for the iPad have until now been lacking.

In late March this year, Microsoft finally released iPad specific versions of Word, PowerPoint, Excel, and OneNote. Anyone with an iPad Mini, iPad 2,4, and Air can download the apps for free from the App Store and view any related Office documents on their device.

How Office for iPad works

The best way to think of these apps is that they are simply touch versions of the popular Office programs that have been developed specifically for the iPad. Here’s four things you should know about the apps:

  • They’re free - Currently the Word, Excel PowerPoint, and OneNote apps are available to download for free from iTunes. It is highly likely that more apps will be coming soon.
  • The program links closely with your OneDrive account - OneDrive was SkyDrive until Mid February when Microsoft renamed their cloud storage service, thus allowing you to create documents on the desktop version of Office and then save them to your OneDrive and work on them on your iPad.
  • Document formatting is supported - The iPad versions of the apps have the same formatting features as the desktop versions. Any formatting changes you make to documents on the desktop version can also be made on the iPad.
  • Excel has a unique number pad - Many iPad users don’t have a keyboard, and the numbers on the stock iPad keyboard require a number of button hits to reach. To increase usability, Excel on iPad has a special numerical keyboard.

Two caveats

We noted above that the apps are available for free. While this is correct, you will only be able to open and view documents. If you want to edit you will need an Office 365 subscription. The following Office 365 plans will allow you to open, edit, and save documents:

  • Office 365 Home
  • Office 365 Small Business Premium
  • Office 365 Midsize Business
  • Office 365 Enterprise E3 and E4
  • Office Education A3 and A4
  • Office 365 ProPlus
  • Office 365 University
  • Office 365 trial subscriptions

While the vast majority of features found on desktop apps can also be found on the iPad versions, there is one missing – for now: Printing. At this time, printing documents directly from the app is not supported. Microsoft notes that they are working on this and that this function will be introduced in a future update. For now however, your best option is to save files to OneDrive and then open these on your desktop and print from there.

Getting the apps set up on your iPad

If you have an Office 365 subscription getting the apps setup may be a little confusing. Here’s how you can do it:

  1. Download the apps from the App Store. (Make sure you have enough free space on your device). You can find the apps by opening iTunes and searching for: Office for iPad. Note: You will need to download each app separately.
  2. Open the app and you should be asked to log in using your Microsoft account. If your business uses Office 365, or if you have an Office 365 account, enter your username and password as you usually do to access the Web and your email.

If you choose to log in using a free account to begin with, you can upgrade to an Office 365 account from the app. This can be achieved by opening the app, and clicking Activate which should be located at the bottom left of the main menu. You can then follow the app’s steps to purchase an Office 365 subscription through iTunes. Alternatively, you can go to the Office 365 website and subscribe through here. Once you open the app, after your account has been updated, you should be able to access, edit, save, and share documents.

Should I get this app?

Office 365 is one of the most popular versions of Office for small to medium businesses, and many users are wondering if they should download the app to their iPad. The answer to that is that it depends on whether you want to use your iPad for work or not.

Generally speaking, business owners who have an iPad and Office 365 subscription will benefit from downloading this app. The main reason is because it offers another way to connect with the office and potentially increase productivity, especially when you are away from your desk, through greater flexibility.

If you don’t have an Office 365 subscription but use Office in your business, the iPad versions of Word, Excel, and PowerPoint could be useful, especially if you only need to view documents. That being said, you might want to consider updating to Office 365 in order to gain full access.

Contact us today to learn more about the different plans available for your business.

Topic iPad
April 10th, 2014

Office365_Apr07_BOneNote is a popular application developed by Microsoft as part of the Office suite. As a standalone version it is available for free on various platforms, including the iPad, Mac, Windows, Android, and iOS devices. It allows users to create notes and supports inserting images, photos, web clippings, audio files, and more into files. Accessing and sharing notes is more convenient with OneNote.

If you are looking for a powerful note program, OneNote has some great features.

Access and edit notes anywhere

Windows PC, Mac, iOS, Android, and Windows Phone all support OneNote. Install the appropriate version and you can access your notebooks from any of these devices. Previous versions require that you manually sync your notebooks to make them accessible on all devices. However, with the latest version this is no longer required as your notes are automatically synced on your OneDrive. This means you can view and edit them anywhere where you have an Internet connection.

You can access notes on your mobile device that you originally created on your computer. If you have access to a computer that does not have OneNote installed you can easily find the application on the Web. If you go to OneNote’s page on the Web you can log in to the account linked with your installed versions of OneNote and use as you normally would.

Organize data in notebooks

OneNote is a great tool for organizing different data and files. You can create various notebooks that contain information on specific subjects. For instance, you could create a notebook for personal use, a notebook containing client information, etc. Each of these notebooks can then contain various sections with color coded tabs, making it easy to organize files.

This feature is helpful, especially if you are working with a large volume of data. Searching for specific information or data is also straightforward with a convenient search function. You can simply type your keyword in the search field and wait for the result. Click on your chosen result and you will be taken to that particular note.

Third party integration

The latest version of OneNote also has a new cloud API that allows third party applications to be used. This allows users to enjoy more features, as they are not just confined to the features that are native to OneNote. One of the apps that you can use is OneNote Clipper. Install this on your browser and use it to automatically save clippings from the Web in just one click.

Work on important tables

Tables are often used for creating databases or for comparing and listing data. Creating tables in OneNote 2013 is more convenient as it now allows you sort data within a table, designate header rows, as well as change the color of the cells. You can also insert an Excel spreadsheet into your notes.

Write handwritten notes

If you are using a touch capable device you can write notes or draw using a stylus or your fingers. This is especially helpful for jotting down quick notes or reminders about what to insert on a page. Circling or underlining a word or group of words is quick and easy to do.

Organized data and files are easy to access, which is vital when you need this information at your fingertips. OneNote keeps data in order so you can easily find what you need when you need it.

Find out how OneNote and other tech innovations and updates can support your business productivity. Get in touch today!

April 10th, 2014

Fred HarrahApril showers are non-existent out on the west coast this year so I guess that means we won’t be having any May flowers either! It’s really sad because one can’t help but wonder how this is going to affect the cost of food at the market since California provides more food than any other state in the country to the US market. Just something to ponder in the days ahead.

Lots of changes happening in the technology space these days, most of the changes are a boon for company’s that leverage technology to run their businesses and support their clients. This month’s article will touch on some of the new changes along with some other useful tidbits -

Articles this month include -

All About Office on the iPad

Microsoft finally had released Office for the iPad – so now all the Office applications can now run on your iPad. Apple did provide the iPad office apps with the new release of the iPad Air last year. They work OK but aren’t anything to write home about. All you will need to do to get Office for the iPad is purchase an Office 365 subscription and install Office on your device. You will be able to share documents with your PC and vice versa.

Why businesses should use VOiP $$$

Company’ spend a lot of money on telephone and communications costs and services. VOiP or Voice over IP can save you lots of money if done correctly. VOiP uses the internet to communicate through providing company’ with digital voice quality, low cost or free long distance and more capability then you ever thought possible especially if you get a unified communications systems that will integrate with the company’ data. Bottom line is your internet and voice can now share 1 high speed digital line instead of having to purchase a separate circuit for just voice calls and paying per minute for each phone call. The Network Co. of California has a fantastic VOiP unified communications system from Zultys that is easy to use, full featured, and inexpensive to acquire and maintain. Give us a call today at (760) 744-1780 to learn more about how you can save money and really communicate with people.

OneNote is your digital Notebook

Remember when people used to carry around the tabbed notebooks to make notes in for their classes? Each tabbed section was used for a different subject and by the time school was over you would have a collection of these notebooks. Well Microsoft has a cool little app called OneNote that is a digital notebook with tabbed sections and all. It is one of the gems that most people don’t even know exists. It’s a great tool for storing free flow notes in, printing documents to that you want to store instead of printing it out on paper, capture website information and links to refer to later, or for recording and storing voice or video clips in. My wife has a recipe notebook that is basically a digital cookbook of all the recipes she found online with pictures and all. It is made finding recipes a breeze instead of researching a plethora of cookbooks. I get dinner a little quicker. Check this tool out it’s a big time saver plus you can share your notebooks with others.

How to respond to a malware infection

Malware, Viruses, Trojans… all stories of what business nightmares are made of. Most people don’t take their security that serious and these little buggers will make you pay dearly for your ignorance. Good little read on how to protect your systems before it is to late. Give us a call if you would like to have you company’ data security assessed. An assessment takes very little time and you get a summary report and grade that shows where your company security protection stands today.

Have a wonderful month and let us know if there is anything that The Network Co. of California can do to make your company’ IT world class, even if your just a little guy!

Sincerely,

Fred Harrah, CEO
The Network Co. of California

Topic Article
March 5th, 2014

Fred HarrahHope everyone had a “loving” Valentine’s Day to share with that special someone in your life. I treated my  wife “the redhead” to a romantic dinner at home the I made from scratch, no fast food for this lady! We enjoyed a nice quiet candlelit evening together. Hard to believe California finally saw some much needed rain recently. We desperately needed the rain since the farms are of course the first ones to feel the impact of no water meaning the cost of fresh produce will impact us all this spring and summer.

TNCC has been very busy this past month adding a new member to our team here and taking care of our good customers upgrading some much needed technology refreshes. Mr. Carl Caudle has joined our Technical Engineering team as a network technician with over 27 years of experience working in the IT field as an engineer, client support specialist, along with some applications work and is a welcome addition to our team. Carl is a good people person that speaks business without all the technical gibberish and has worked for companies like Xerox and EMC in the past. Welcome aboard Carl!

This month our newsletter is on focusing on some key technology and business items that can really have a positive impact on your company and your bottomline results. Our business articles address key technology issues for the benefit of the small business clients that we serve like the Cloud, Disaster Recovery, Office data organization, and business IT security. We would also like to solicit your feedback about what you like and don’t like or areas you would like us to see addressed.

We start off with the Cloud in “How the Cloud optimizes your business”. Do you think the cloud just applies to bigger company’s? Think again – the cloud can provide many intrinsic and long term benefits to the “small business” if it is done right, just like anything in life. It takes a little work but the payoff can be huge. The Network Co. of California is here to help with that little bit of work so you can reap the huge payoff.

How is your company positioned in the event of a disaster? Are you ready? Our second article “DR Plans are vital for your business”, reviews the things that need to be addressed before the disaster strikes to give your company the best chance of survival. Just ask yourself how did your company fair when the power went out in San Diego a couple of years ago? That was a only minor inconvenience compared with the disasters that have happened worldwide of late!

One of the biggest challenges most company’s face is organizing and finding information that has accumulated over the years. The article “Office 365 organizes your business” looks at a different way to use Office 365 as an office organizer for the company while providing the full functionality of Microsoft Office tools from anywhere. Have any questions about Office 365? Call or email info@tncc.com with your questions and get a prompt response.

Security is typically one of the most forgotten area’s with clients these days. When I ask clients about their network security I tend to get a blank stare or told “We have xyz Anti-virus” software installed, and that is the start of some interesting conversations. Often we find of out of date software versions with outdated virus definitions, lapsed subscriptions, firewalls that haven’t been touched in ages, and the list goes on. Security is a BIG deal and this month we have a nice little story titled “Have you ever heard of spear fishing” that takes a look at another avenue of security that company owners need to be aware of and prepare for.

Sincerely

Fred Harrah, CEO
The Network Co. of California

Topic Article
February 20th, 2014

Security_Feb17_CComputer and network security is an important issue to many business owners and managers. One of the most common security threats companies come across is phishing. Because phishing has become so prevalent, most people are aware of these underhand methods. This has led to hackers having to come up with new phishing methods, one of which is spear phishing.

What is spear phishing?

Spear phishing is a specialized type of phishing that instead of targeting a mass number of users, as normal phishing attempts, targets specific individuals or groups of individuals with a commonality e.g., an office.

Generally a hacker will first pick a target and then try to learn more about the related people. This could include visiting a website to see what a company does, who they work with, and even the staff. Or they could try hacking a server in order to get information.

Once they have some sort of information, usually a name, position, address, and even information on subscriptions, the hacker will develop an email that looks similar to one that another organization might send e.g., a bank. Some hackers have been known to create fake email accounts and pose as a victim’s friend, sending emails from a fake account.

These emails are often similar to official correspondence and will always use personal information such as addressing the email to you directly instead of the usual ‘dear sir or madam’. The majority of these emails will request some sort of information or talk about an urgent problem.

Somewhere in the email will be a link to the sender’s website which will look almost exactly like the real thing. The site will usually ask you to input personal information e.g., an account number, name, address, or even passwords. If you went ahead and followed this request then this information would be captured by the hacker.

What happens if you are speared?

From previous attack cases and reports, the majority of spear phishing attacks are finance related, in that the hacker wants to gain access to a bank account or credit card. Other cases include hackers posing as help desk agents looking to gain access to business systems.

Should someone fall for this tactic, they will often see personal information captured and accounts drained or even their whole identity stolen. Some spear phishing attacks aren’t after your identity or money, instead clicking on the link in the email will install malicious software onto a user’s system.

We are actually seeing spear phishing being used increasingly by hackers as a method to gain access to business systems. In other words, spear phishing has become a great way for people to steal trade secrets or sensitive business data.

How do I avoid phishing?

Like most other types of phishing related emails, spear phishing attempts can be easy to block. Here are five tips on how you can avoid falling victim to them.

  • Know the basic rule of business communication - There are many basic rules of communication, but the most important one you should be aware of is that the majority of large organizations, like banks, social media platforms, etc., will not send you emails requesting personal information. If you receive an email from say PayPal asking you to click a link to verify your personal information and password, it’s fake and you should delete it.
  • Look carefully at all emails - Many spear phishing emails originate in countries where English is not the main language. There will likely be a spelling mistake or odd wording in the emails, or even the sender’s email address. You should look out for this, and if you spot errors then delete the email immediately.
  • Verify before you click - Some emails do have links in them, you can’t avoid this. That being said, it is never a good idea to click on these without being sure. If you are unsure, phone the sender and ask. Should the email have a phone number, don’t call it. Instead look for a number on a website or previous physical correspondence.
  • Never give personal information out over email - To many this is just plain common sense – you wouldn’t give your personal information out to anyone on the street, so why give it out to anyone online? If the sender requires personal information try calling them or even going into their business to provide it.
  • Share only essential information - When signing up for new accounts online, there are fields that are required and others that are optional. Only share required information. This limits how much a hacker can get access to, and could actually tip you off. e.g., they send you an email addressed to Betty D, when your last name is Doe.
  • Keep your eyes out for the latest scams - Pay attention to security websites like those run by the major antivirus providers, or contact us. These sites all have blogs where they post the latest in security threats and more, and keeping up-to-date can go a long way in helping you to spot threats.

If you are looking to learn more about spear phishing or any other type of malware and security threat, get in touch.

Published with permission from TechAdvisory.org. Source.

Topic Security
February 19th, 2014

BCP_Feb17_CSmall to medium businesses continue to struggle when developing a comprehensive disaster recovery plan. DRPs or Disaster Recovery Plans, can spell the difference between your business’s outright destruction when unforeseen calamities occur or a careful and systematic recovery to normal operations with little loss to operations or profits.

When creating a disaster recovery plan for your business, there are certain key elements that you need to consider.

Basics of a Disaster Recovery Plan

In building an effective disaster recovery plan, you should include thorough documentation that lays out the details of the ins and outs of the plan. You need to know that there is no right type of DRP, nor is there a single template that fits all. But there are three basic aspects to a disaster recovery plan: Preventive measures, detective measures, and corrective measures.

In addition, before building your disaster recovery plan, make sure that it can provide an answer to these basic questions:

  1. What is the objective and the purpose of making one?
  2. Who are the assigned team responsible when certain events occur?
  3. What is the framework and the procedure to be followed?

Plan for the worst case scenario

Since you’re planning for an unforeseen event, you might as well make sure that you have plan for the worst case scenario. That way, you’ll never be overwhelmed and you’re as prepared as you can be for any situation.

Having different tiers of backup plans is also advisable. It gives you a better assurance that when bad comes to worst, you have a system in place to make sure that these disasters are handled correctly, regardless of the disaster’s severity.

Data issues

One of the objectives of disaster recovery plan is to protect the collection of data. Almost half of the total population of business organizations experiences data loss from both physical and virtual environments. This is often due to corruption of the file system, broken internal virtual disks, and hardware failures. Thus, there is a real need for established data recovery plans such as backup features offered by many IT solution vendors.

Test-drive

Before deploying your disaster recovery plan, you need to have a sort of a test-drive to check if it works. Aside from making it work, you also need to know if it’s going to be effective. Through testing, any shortcomings can be identified and will garner corresponding resolutions to improve on your plan. Although the real score of its effectiveness can only be identified once a disaster occurs, at least you will have an idea of how your business and the recovery plan can operate during a disaster.

Building an effective disaster recovery plan is a must for your business. This might not directly lead to a positive impact on productivity but it will surely save you in the events that can possibly crush your business. Anticipating and adjusting for the things that might happen is one of the keys to a company’s success.

Setting up an effective DRP can be quite an intricate process since there are several elements that you need to consider. Should you want to learn more, give us a call and we’ll have our associates help you develop and test a plan that works best for your business.

Published with permission from TechAdvisory.org. Source.

February 18th, 2014

Cloud_Feb17_CIn business, the traditional way of managing files has always been costly and complex in many ways. The amount of money and effort invested in hardware and software programs to manage files, can be exhausting and expensive to maintain. But with the cloud, small businesses can now take advantage of a sophisticated remote network service. As a file management system, the cloud is cost-effective and definitely a hassle-free solution.

While there are a large number of cloud services available, not all of them will work well for your business. If you want to acquire the right cloud service for your business, here are four of the essential things you need to consider.

The files you want to store

When looking for a cloud service, you’ll have to consider the types of files you want to store. There are certain criteria for each of type of file, in terms of the space it needs, the amount of security it has to be under, and the way you want these files to be accessed. In business, you need to be aware of these things before you start your search for the right file management system.

When it comes to making changes to documents there are services that support multiple versions of documents, so you don’t need to worry about keeping all copies. Unlike your traditional file storage systems, many services don’t completely overwrite your old files, as you make certain changes to them. Instead, they save multiple copies of your files, so you can retrieve the older copies later.

Auto-Sync feature

You may not be aware of this, but an auto-syncing feature is a big must for small businesses who are using cloud services. With this feature, you get to save your files and documents in real-time. Hence, you won’t have to worry about losing the contents of your document with a power failure or when disaster strikes.

But sadly, not all cloud service providers offer an auto-syncing feature. This might be a challenge for business owners who are in the habit of forgetting to save and sync the modifications they make on their documents and other files. For that reason, it is best to know if the cloud service you are looking at has this feature available.

Level of security needed

In business, all of the data stored in cloud storage is likely very important and confidential. Hence, your cloud service must ensure that it offers geo redundancy of your data, in order to protect it from certain catastrophes like power outages. This means that the data is stored in separate locations and copies are stored in yet another location. So should one server go offline, your data is still available.

Furthermore, you must know if the cloud service provider offers genuine data encryption. As a business administrator fully encrypting your data will add an extra level of security so that only those people who have been given access rights can view the data.

Service delivery and business continuity

There is a fine line between the speed of service and the recovery from outages due to certain catastrophes. But these two should be considered as a major factor in choosing your cloud service provider. A higher service delivery, usually listed in a percentage or as uptime, will guarantee that the service will be available even if there is a disaster – something which many businesses should focus on.

Genuine cloud provider

You should know whether the cloud service provider actually has the proprietary rights to use this kind of service. The legitimacy of the service you are subscribing is necessary for the integrity of your business. This can usually be found by looking at the contracts or even the website where many companies will list themselves as partners with the specific vendor.

There’s a lot to consider when choosing which cloud solution to go for considering the complexities of the process. If you find this a bit too overwhelming and you need someone to give you their expert advice about the matter, then call us now and we’ll help you get started.

Published with permission from TechAdvisory.org. Source.

Topic Web
February 12th, 2014

Office365_Feb10_CBusiness establishments, whether big or small, are always in need of a service that can integrate business processes into a single platform for better organization and productivity. Microsoft’s Office 365 is a hosted online version of the traditional install-to-operate version of Microsoft Office. And it can offer the solution businesses need to facilitate better organization and productivity.

What is Office 365?

Office 365 is an online subscription-based suite of Microsoft’s popular Office programs. After users pick a subscription plan, they just have to connect online, set up a secured account, download the files they need, and roll on to work. In order to get the most out of Office 365, there are some features you should definitely know about.

Exchange Online

Exchange Online is available as a stand-alone install – you don’t need to purchase a full Office 365 subscription – or can be a part of Office 365. It’s a hosted version of Exchange Server, Microsoft’s messaging platform, which provides businesses with the essential digital communications they need.

This feature allows businesses to run email, instant messaging, calendars, address tracking, and more. It also allows you to connect to your version of Microsoft Outlook from any Web browser. Furthermore, you can access your email and edit your Outlook based calendars and contacts from your smartphones.

SharePoint Online

SharePoint Online is Microsoft’s new version of document sharing. It’s available in many Office 365 subscriptions and allows users to find, analyze, manage, and share information, as well as collaborate on projects.

In addition, SharePoint online offers more social features, such as sharing your timeline in a Facebook-style status post and on your calendars. It has its own version of local syncing of data and HTML-based applications that you can also build or purchase.

Lync Online

Microsoft Lync Online, formerly known as Microsoft Office Communicator, is an instant messaging service that has replaced Windows Messenger for Exchange Server. The advantage of Lync Online is that it allows users, especially business owners, to be collaborative with a multitude of other users in real-time.

Getting everyone to be involved in a conference or meeting is easy because all of your contacts entered in Microsoft Outlook can be synced with Lync.

Office Web Apps

Office Web Apps are simply a Web-based version of the Microsoft Office Productivity Suite. Basic Web-based versions of Office include Word, PowerPoint, Excel and Note.

This feature is free of charge for SkyDrive users and comes with every Office 365 subscription. While it is useful for basic document creation and editing, the Web apps are missing some of the more advanced features of the installed versions.

If you want to know more about Microsoft Office 365 and its existing features, connect with us first.

Published with permission from TechAdvisory.org. Source.